Terms & Conditions

By accessing or using the website at zioncommercialcredit.com (the “Site”) and any micro-lending, credit, or related services provided by Zion Commercial Credit (Pvt) Ltd (“ZION”, “we”, “us”), you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree with any part of these Terms, please discontinue use of the Site and our services immediately.

These Terms constitute a legally binding agreement between you and ZION. They apply to all visitors, applicants, borrowers, and any other party who interacts with us through the Site or our loan products.

For clarity, the following terms have the following meanings throughout these Terms:

• “Applicant” means any natural person or entity that submits a loan application to ZION via the Site or through any other channel.
• “Borrower” means an Applicant whose loan application has been approved and disbursed by ZION.
• “Loan Product” means any credit facility offered by ZION, including but not limited to the 9-Week Weekly Loan, the 54-Day Daily Loan, the Term Business Loan, the Micro Enterprise Loan, the Individual Credit Facility, and the Monthly Installment Loan.
• “Documentation Charge” or “DC” means the one-time, upfront non-refundable charge collected by ZION to cover loan processing, underwriting, and administration.
• “Personal Information” means any information relating to an identified or identifiable natural person, as further described in Section 6.

ZION offers a range of specialized micro-lending products engineered for the cash-flow cycles of rural entrepreneurs, agricultural producers, and MSMEs across Sri Lanka. The key commercial terms of our flagship products are summarized below.

All interest rates and charges are disclosed in writing in the executed loan agreement for each facility. ZION reserves the right to vary product availability, interest rates, and charges for new borrowers at its sole discretion; any such change does not affect loans already disbursed under previously agreed terms.

To apply for a Loan Product, you must be at least eighteen (18) years of age, a citizen or legal resident of Sri Lanka, and legally capable of entering into a binding credit agreement. You must provide true, accurate, current, and complete information during the application process and promptly update such information if it changes.

Submission of an application does not constitute a guarantee of approval. ZION evaluates each application on its individual merits, including credit assessment, cash-flow analysis, business viability, and the adequacy of any security offered. ZION reserves the right to approve, decline, or condition any application in its sole discretion and is not obligated to disclose the reasons for any decision.

Borrowers agree to repay the principal together with all interest, charges, and any other amounts due under the loan agreement, strictly in accordance with the repayment schedule set out in the executed agreement. Repayment frequency (weekly, daily, or monthly) depends on the Loan Product selected and the terms agreed at disbursement.

Late or missed payments may attract additional charges, may be reported to credit reference agencies, and may affect the Borrower’s eligibility for future credit from ZION or other lenders. Borrowers experiencing difficulty meeting a scheduled payment are strongly encouraged to contact ZION in advance so that a reasonable accommodation may be explored.

Where security cheques or vehicle Certificates of Registration have been provided as collateral, ZION reserves the right to enforce such security in accordance with applicable law and the terms of the loan agreement in the event of default.

ZION takes the protection of Personal Information seriously. The information you provide through the Site — including your name, contact details, district, business type, loan product selection, loan amount, and any message — is collected for the purposes of evaluating your application, administering any resulting loan, communicating with you, and meeting legal and regulatory obligations.

We do not sell Personal Information to third parties. We may share information with service providers who support our operations (such as email delivery or cloud hosting), or with regulators and law-enforcement agencies where required by law. All such recipients are bound by appropriate confidentiality obligations.

By submitting an application you consent to ZION retaining your information for the duration of the application review, the life of any loan granted, and for a reasonable period thereafter for record-keeping and audit purposes. To request access to, correction of, or deletion of your Personal Information, please contact executive@zioncommercialcredit.com.

ZION applies a disciplined risk-management framework drawn from corporate-banking practice. This includes borrower-level credit assessment, prudent collateral requirements (such as security cheques and vehicle CRs where applicable), insurance cover for customers and employees, and dedicated policies to protect organizational income.

Borrowers acknowledge that borrowing involves financial obligation and risk. The information provided on the Site, including the loan calculator, is illustrative only and does not constitute financial advice. Borrowers should evaluate their own repayment capacity before entering into any loan agreement.

To the maximum extent permitted by applicable law, ZION, its directors, officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, business, goodwill, or data, arising out of or in connection with your use of the Site or our services.

The Site and its content are provided on an “as is” and “as available” basis. ZION does not warrant that the Site will be uninterrupted, error-free, secure, or free of harmful elements, or that any information on the Site is accurate, complete, or current.

ZION may modify these Terms at any time by posting an updated version on this page. The “Last updated” date at the foot of this page indicates when the Terms were last revised. Your continued use of the Site or services following any change constitutes acceptance of the revised Terms.

Where a modification materially affects the rights of existing Borrowers under an executed loan agreement, the modification will not apply to such Borrowers except where required by law, and the originally executed loan agreement shall continue to govern.

These Terms and any dispute arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Democratic Socialist Republic of Sri Lanka. Any dispute which cannot be resolved amicably shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.

Serving communities across Sri Lanka. If you have any questions, concerns, or requests relating to these Terms or our services, please contact us:

• Email: executive@zioncommercialcredit.com
• Phone: +94 77 875 5775 / +94 77 792 2450
• Zion Commercial Credit (Pvt) Ltd — serving communities across Sri Lanka.